on hold message, phone system, player, recorder, answering machine, holdware, PBX, multi-line phone system

message on hold, music on hold, advertising on hold

EQUIPMENT

on hold message, phone system, player, recorder, answering machine, holdware, PBX, multi-line phone system

Click here to learn more about the ProDigital USB-40 Player.

Our MOHPlus On Hold Programming System operates on solid state, digital equipment and is not subject to sound degradation, maintenance requirements, line noise, or unreliable delivery that may be experienced with other types of on-hold information and music players. The on-hold content plays electronically with no moving parts to wear out or break. It’s digital flash memory maintains your production content during a power failure. In the unlikely event something should malfunction, all equipment is backed by an unconditional "overnight" replacement warranty. One call to us and another unit is in your hands within forty-eight hours. That's the only maintenance involved.

The USB-40 plays from a standard USB flash drive
Capacity can be added by simply using a larger drive
An Internal music bed plays when a USB drive is removed from the player
Stored audio files play in alphanumeric order based on filename
File folders may be created right on the flash drive to store unused productions
Front panel-mounted preview speaker provides high quality preview audio
Extruded aluminum case with black anodized finish

Our standard productions are an expanded six-minutes in length. This is not because we expect you to leave your callers on hold for six minutes, but rather to provide you with more space to communicate a greater variety of information on each production.

Our approach is to program the capacity with a series of twenty to thirty second informational segments with ten to fifteen seconds of music in between. Using this approach, you can get anywhere from seven to ten different segments, in which you can address the many varied aspects of your business. As long as a caller is not on hold for more than six-minutes, they will not hear the same information twice. If the hold time does exceed the production length, the messages will recycle and continue seamlessly and without interruption.

This additional programming capacity also minimizes redundancy to frequently calling customers and enables you to expose your callers, over the life of that production, to more of what you would like to communicate to them.

info@messageonholdplus.com